911 Dispatcher

<div><div><div><div><div><p><link href="https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"></p><div class="fr-view"><link href="https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"><span style="font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.</span><div class="fr-view"><div class="fr-view"><div class="fr-view"><div class="fr-view"><div id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial, Helvetica, sans-serif; font-size: 12.8px; background-color: rgb(255, 255, 255);"><div style="box-sizing: border-box; overflow: hidden;"><div id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial, Helvetica, sans-serif; font-size: 12.8px; background-color: rgb(255, 255, 255);"><div style="box-sizing: border-box; overflow: hidden;"><p style="margin: 0px 0px 10px; line-height: normal; box-sizing: border-box; font-size: 1em; padding: 0px;"><span style="font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><br></span></p><p style="margin: 0px 0px 10px; line-height: normal; box-sizing: border-box; font-size: 1em; padding: 0px;"><span style="box-sizing: border-box; font-size: 16px;"><span style="box-sizing: border-box; font-family: arial, sans-serif; color: rgb(0, 0, 0);">This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.  </span></span></p><p style="margin: 0px 0px 10px; line-height: normal; box-sizing: border-box; font-size: 1em; padding: 0px;"><span style="box-sizing: border-box; font-size: 16px;"><span style="box-sizing: border-box; font-family: arial, sans-serif; color: rgb(0, 0, 0);">Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes </span><span style="box-sizing: border-box; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><span id="isPasted" style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">answering a multi-line telephone system and performing data entry.</span></span><span style="box-sizing: border-box; font-family: arial, sans-serif; color: rgb(0, 0, 0);"> Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.</span></span></p><p style="margin: 0px 0px 10px; line-height: normal; box-sizing: border-box; font-size: 1em; padding: 0px;"><span style="font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><br></span></p><p style="margin: 0px 0px 10px; line-height: normal; box-sizing: border-box; font-size: 1em; padding: 0px;"><span style="box-sizing: border-box; font-size: 16px;"><span style="box-sizing: border-box; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong>Your essential functions will include:</strong></span></span></p><ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857;"><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Answers the multi-line telephone system</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Ensures confidentiality of customer information at all times</span></span></li></ul><p><span style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><strong>Minimum Requirements</strong></span></span></p><div style="box-sizing: border-box; overflow: hidden;"><ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857;"><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">High School Diploma or GED required, some college Preferred</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">1-3 years’ work experience</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Type 30 + words a minute. <span style="box-sizing: border-box; font-size: 16px;"><span style="box-sizing: border-box;">Candidates must complete a pre-hire assessment for typing</span></span></span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Must be able to prioritize and multi task in a fast paced environment </span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Must be able to follow written and verbal instructions</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Ability to perform duties with a high degree of urgency and accuracy</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Good interpersonal communication and organizational skills</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">A positive attitude of teamwork and continuous improvement</span></span></li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><span style="box-sizing: border-box;"><span style="box-sizing: border-box;">Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator</span></span></li></ul><p id="isPasted" style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, "sans-serif"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style="font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><strong style="font-weight: 600; box-sizing: border-box;">Securitas offers comprehensive benefits including:</strong></span></p><ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; color: rgb(0, 0, 0); font-family: ProximaNova, "sans-serif"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' type="disc"><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Alarm Monitoring Operator Pay Progression Program</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Shift premium for eligible assigned shifts</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Opportunity for annual merit pay increases</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Paid company training</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Medical, Dental, Vision, and Life Insurance</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Company Paid Short Term and Long-Term Disability</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">401K with 60% Match up to 6% of salary</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Paid vacation, holiday and sick time</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Educational Assistance</li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Exceptional internal career advancement opportunities </li><li style="box-sizing: border-box; font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Wide variety of employee discounts on travel, equipment, and more!</li></ul></div></div></div></div><div style="box-sizing: border-box; overflow: hidden;"><span style="font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><br></span></div></div><hr tabindex="-1" style="box-sizing: border-box; height: 0px; margin: 0px; border-right: 0px; border-bottom: 0px; border-left: 0px; border-image: initial; border-top: 1px solid var(--neutral-dark); color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial, Helvetica, sans-serif; font-size: 12.8px; background-color: rgb(255, 255, 255);"><p style="margin: 0px 0px 10px; line-height: 1.3em; box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12.8px; padding: 0px; font-family: Arial, Helvetica, sans-serif; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; padding-top: 2px; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;">We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.</span></p></div></div></div></div></div></div></div></div></div></div>