P
Posted 1 week ago
Director, Supply Chain Engineering
PetSmart
📍 Phoenix
RemoteHybridTemporary
Job description
<Strong>About the Team</Strong><br><br><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">The <strong>Supply Chain</strong> team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.</span></p> <br><Strong>About the Location</Strong><br><br><p style="margin: 0px;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Collaborative Work Environment:<br /></span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.</span></p><p style="margin: 0px;"> </p> <br><Strong>About the Job</Strong><br><br><h1><span style="font-size: 10pt;">Director, Supply Chain Engineering</span></h1><h2><span style="font-size: 10pt;">SUMMARY</span></h2><p style="margin: 0px;"><span style="font-size: 10pt;">The Director, Supply Chain Engineering leads the strategy and execution of Industrial Engineering, Network Optimization, Capacity Planning, Automation, and Engineering Governance across PetSmart's distribution network. This leader develops engineering strategies that improve productivity, scalability, service, and cost performance while supporting long-term business growth. Working closely with Operations, Transportation, Supply Chain Systems, Finance, and IT, the Director delivers innovative engineering solutions that strengthen network performance and operational excellence.</span></p><h2><span style="font-size: 10pt;">ESSENTIAL DUTIES & RESPONSIBILITIES</span></h2><h3><span style="font-size: 10pt;">Engineering Leadership</span></h3><ul><li><span style="font-size: 10pt;">Develop and execute the Supply Chain Engineering strategy supporting network growth and operational excellence.</span></li><li><span style="font-size: 10pt;">Lead Industrial Engineering, Network Optimization, Capacity Planning, Automation, and Facility Design functions.</span></li><li><span style="font-size: 10pt;">Establish engineering standards, governance, and best practices that improve consistency, productivity, and scalability.</span></li><li><span style="font-size: 10pt;">Build and develop a high-performing engineering organization through coaching, succession planning, and continuous improvement.</span></li></ul><h3><span style="font-size: 10pt;">Network Optimization & Capacity Planning</span></h3><ul><li><span style="font-size: 10pt;">Lead network design, facility planning, and optimization initiatives that improve throughput, capacity, service levels, and cost performance.</span></li><li><span style="font-size: 10pt;">Develop long-range capacity strategies based on business growth, labor requirements, and operational constraints.</span></li><li><span style="font-size: 10pt;">Support facility startups, expansions, and network redesign initiatives.</span></li></ul><h3><span style="font-size: 10pt;">Automation & Operational Excellence</span></h3><ul><li><span style="font-size: 10pt;">Lead warehouse automation and material handling strategies that improve productivity, safety, and scalability.</span></li><li><span style="font-size: 10pt;">Partner with Supply Chain Systems and IT to successfully implement engineering and automation solutions.</span></li><li><span style="font-size: 10pt;">Sponsor continuous improvement initiatives focused on labor productivity, operational efficiency, and service performance.</span></li></ul><h3><span style="font-size: 10pt;">Analytics & Capital Planning</span></h3><ul><li><span style="font-size: 10pt;">Establish engineering KPIs, scorecards, and analytics that support strategic planning and operational decision-making.</span></li><li><span style="font-size: 10pt;">Develop business cases for automation, facility investments, and network improvements.</span></li><li><span style="font-size: 10pt;">Manage engineering capital priorities in partnership with Finance and business leaders.</span></li></ul><h3><span style="font-size: 10pt;">Cross-Functional Leadership</span></h3><ul><li><span style="font-size: 10pt;">Serve as the engineering advisor to Supply Chain leadership on network strategy, automation, facility design, and operational performance.</span></li><li><span style="font-size: 10pt;">Partner closely with Distribution Operations, Transportation, Inventory Management, Finance, Merchandising, Supply Chain Systems, and IT to align engineering priorities with enterprise objectives.</span></li><li><span style="font-size: 10pt;">Present recommendations, investment opportunities, and engineering insights to executive leadership.</span></li></ul><h2><span style="font-size: 10pt;">QUALIFICATIONS</span></h2><ul><li><span style="font-size: 10pt;">Bachelor's degree in Engineering, Supply Chain, Operations, Logistics, Business, or related field required; Master's preferred.</span></li><li><span style="font-size: 10pt;">10+ years of progressive leadership experience in Supply Chain or Industrial Engineering.</span></li><li><span style="font-size: 10pt;">5+ years leading engineering teams and enterprise operational initiatives.</span></li><li><span style="font-size: 10pt;">Experience supporting large-scale distribution networks, automation, facility design, network optimization, and capacity planning.</span></li><li><span style="font-size: 10pt;">Proven executive communication, financial acumen, stakeholder management, and change leadership skills.</span></li><li><span style="font-size: 10pt;">Professional certifications in Engineering, Supply Chain, Lean, Six Sigma, or Project Management are preferred.</span></li></ul><h2><span style="font-size: 10pt;">TECHNICAL SKILLS</span></h2><ul><li><span style="font-size: 10pt; font-family: verdana, geneva;">Industrial Engineering, network optimization, capacity planning, and facility design</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Warehouse automation, material handling systems, and emerging warehouse technologies</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">WMS, LMS, TMS, ERP, and business intelligence platforms</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Analytics, simulation modeling, forecasting, and engineering performance metrics</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Financial analysis, capital planning, and business case development</span></li></ul><h2><span style="font-size: 10pt;">TRAVEL</span></h2><p style="margin: 0px;"><span style="font-size: 10pt;">Up to 25% travel.</span></p> <br><Strong>Additional Job Considerations</Strong><br><br><ul style="margin-top: 0in;"><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and strenthen results.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.</span></li></ul><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">* <em>This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.</em></span></p> <br><Strong>About the Culture</Strong><br><br><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. </span></p><p style="margin-bottom: 0in;"><span style="font-family: 'Times New Roman',serif;"> </span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.</span></p><p style="margin-bottom: 0in;"><span style="font-family: 'Times New Roman',serif;"> </span></p><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Our home office offers outstanding amenities in a fun and rewarding workplace including:</span></p><ul><li style="color: black; margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Pet-friendly environment</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">, bring your pets to work and enjoy the on-site dog park!</span></li><li style="color: black; margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">On-Site Events & Adoptions</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals</span></li><li style="color: black; margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">“Top Dog” gym</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces</span></li><li style="color: black; margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">“Sit & Stay” Café </span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">serving fresh breakfast and lunch options, snacks, & more</span></li><li style="color: black; margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">“<strong>Lil Paws” NAEYC-accredited onsite childcare </strong>facility providing high-quality early education</span></li><li style="color: black; margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Paid Volunteer Opportunities</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> to spend time doing good for causes close to heart</span></li><li style="color: black; margin-bottom: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Print Center and Business Services</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more</span></li></ul><p style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.</span></p>