Role Overview: <div><h1>General Manager, Hospitality (Corporate Services)</h1>Fannie Mae Midtown | Washington, DC Lead a premier hospitality program at a top financial services client. Sodexo Corporate Services is seeking a dynamic General Manager (GM 5) to oversee a high-profile, single-site hospitality operation in Washington, DC. This is an exciting opportunity to lead a multi-faceted, high-visibility account and deliver a best-in-class employee and guest experience. <div><h2>Why This Role Stands Out</h2>You’ll be at the forefront of a sophisticated hospitality environment that includes:<ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A Main Café</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A fully licensed Starbucks</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Catering & Conference Services</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A modern grab-and-go concept</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Pantry Services</li></ul>As the senior-most hospitality leader on-site, you’ll shape the experience, drive innovation, and build strong client partnerships—all while leading a high-performing team. You’ll serve as the primary client contact for the Food Service Operation, ensuring seamless delivery, operational excellence, and an elevated “white glove” experience across all service lines.</div></div> Incentives: M-F 6am to 4pm with some evenings, no weekends What You'll Do: <div><h3>Leadership & Operations</h3><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee daily hospitality operations, ensuring teams are equipped, aligned, and delivering at a high level</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead, coach, and develop a diverse management team</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a strong, visible presence across all spaces and services</li></ul><h3>Client & Guest Experience</h3><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deliver exceptional, white-glove service to clients, employees, and guests</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build meaningful relationships through proactive engagement</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Act as the trusted advisor and hospitality expert to the client</li></ul><h3>Events & Retail Oversight</h3><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide hands-on support during peak meal periods and high-touch events</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure flawless execution of conference and catering services</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Conduct regular walk-throughs and operational audits</li></ul><h3>Innovation & Continuous Improvement</h3><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Drive new ideas, service enhancements, and customer experience initiatives</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Use data and insights to evolve offerings and improve performance</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner on marketing and promotional strategies</li></ul><h3>Financial & Operational Excellence</h3><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own financial performance, reporting, and compliance</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee budgeting, forecasting, and weekly/monthly reporting cycles</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support accounting processes including invoicing, accruals, and reporting</li></ul><h3>Training & Development</h3><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build and execute impactful training programs focused on hospitality excellence</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Foster a culture of accountability, growth, and continuous learning</li></ul></div> What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: <ul style="margin-top: 0in;"><li>Medical, Dental, Vision Care and Wellness Programs</li><li>401(k) Plan with Matching Contributions</li><li>Paid Time Off and Company Holidays</li><li>Career Growth Opportunities and Tuition Reimbursement</li></ul>More extensive information is provided to new employees upon hire. What You Bring: <div><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A passionate hospitality leader with a strong service mindset</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven ability to manage complex, multi-service operations</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Exceptional organizational and multitasking skills</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong technology proficiency and data-driven decision making</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Polished communicator with a professional, approachable presence</li><li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience in corporate dining, conference centers, or similar environments preferred</li></ul></div> Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete <a href="https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab" target="_blank" rel="noopener">this form</a>. Qualifications & Requirements: Minimum Education Requirement - Bachelor’s Degree or equivalent experience Minimum Management Experience – 5 years Minimum Functional Experience – 5 years

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General Manager 4 - Food

General Manager 5 - Food

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