Purpose of Position: Provides strategic and operational leadership over Early Detection, tool development and Helpline Investigations. This role ensures early risk identification, high‑quality data analytics, effective tool development, and consistent support to investigations, recalls, and regulatory compliance activities. Job Description: Lead and supervise the early detection, tool development and helpline investigations team, setting priorities and aligning resources with the goal of identifying earlier detection indications of potential safety field issues. <ul> <li>Management will consist of establishing/tracking deliverables, escalating risk items, developing continuous process improvement initiatives (improved early detection leading indicators, process accuracy and efficiencies), and establishing synergies. </li> <li>Oversee identification and analysis of emerging safety and compliance trends from structured and unstructured data sources. </li> <li>Ensure consistent methodologies for trend validation, escalation, recall scope assessment, and remedy effectiveness monitoring. </li> <li>Translate analytical results into clear, actionable insights for investigators and leadership. </li> <li>Oversee development, maintenance, and enhancement of analytics platforms, dashboards, and investigation tools. </li> <li>Ensure data anomaly detection, audits, and automated accuracy checks are established and maintained. </li> <li>Serve as primary liaison with ICT on data feeds, platform changes, audits, and enhancements. </li> <li>Provide oversight of Helpline intake and triage for safety, non‑compliance, and emissions concerns. </li> <li>Ensure appropriate screening, escalation, confidentiality controls, and coordination with the Business Practices Office </li> </ul><div> Our Benefits - Designed with You in Mind Comprehensive Health & Well-being Coverage From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected. Generous Paid Time Off We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We help you plan for the future with: <ul type="disc"> <ul> <li>An employer match on contributions to your 401k, Roth, and Catch-Up plans</li> <li>An employer contribution, even if you don’t contribute</li> </ul> </ul> Income Protection & Insurance Options Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters. Company Vehicle Lease Program Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in investing in your future and your passions: <ul type="disc"> <ul> <li>Tuition reimbursement</li> <li>Student loan refinancing programs</li> <li>18 paid volunteer hours each year to make a difference in your community</li> </ul> </ul> And so much more! When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work. </div>

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