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Posted 1 week ago
Recall Campaign Administration Program Manager
Stellantis
📍 Auburn Hills
Full-time
Job description
<p style="margin-bottom: 0in; line-height: normal;"><span style="font-family: verdana;"><span style="font-size: 10pt;">The Campaign Administration Program Manager resides in the Technical Safety & Regulatory Compliance organization and is responsible for several facets of the campaign administration process to assure a successful launch of all </span><span style="font-size: 10pt; color: black;">Safety/Noncompliance Recalls and Environmental/Emissions Recalls. Scope includes all Chrysler, Jeep, Dodge, and RAM vehicles worldwide, in addition to Alfa Romeo and Fiat branded vehicles sold in North America.</span><span style="font-size: 10pt;"> </span></span></p>
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<p style="margin-bottom: 0in; line-height: normal;"><span style="font-size: 10pt; font-family: verdana;">This position will coordinate with the Investigations and Campaign Administration & Execution teams, as well as various other supporting teams, to ensure tasks required to prepare systems and documentation for launch are completed accurately and in a timely manner, while ensuring regulatory compliance and meeting internal standards. The position manages data analytics to support the life of the recall.</span></p>
<p style="text-align: justify; line-height: normal; margin: 6.0pt 0in 0in 0in;"><span style="font-family: verdana; color: #000000;"><strong><span style="font-size: 10pt;">Job Description:</span></strong></span></p>
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<p><span style="font-size: 10pt; font-family: verdana;">Responsibilities include, but are not limited to:</span></p>
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<li><span style="font-size: 10pt; font-family: verdana;">Leads cross-functional initiatives that deliver trusted, timely reporting and analytics for business decision-making.</span>
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<li><span style="font-size: 10pt; font-family: verdana;">Own the BI/reporting roadmap (dashboards, operational reports, executive scorecards, and self-service analytics), aligning priorities to business outcomes and stakeholder needs.</span></li>
<li><span style="font-size: 10pt; font-family: verdana;">This role owns program planning and execution (scope, schedule, budget, risks, dependencies) while partnering with business stakeholders, data engineering, and analytics teams to define KPI standards, build and enhance dashboards and reports, and ensure consistent metric definitions and adoption across the enterprise.</span></li>
<li><span style="font-size: 10pt; font-family: verdana;">Drive data quality and reporting accuracy: define validation checks, reconcile sources, manage defect triage and root-cause analysis, and track remediation to closure.</span></li>
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<li><span style="font-family: verdana; font-size: 10pt;">Responsible for the requests and schedule related to required time studies, as well as the development of repair procedures for dealer technicians. </span></li>
<li><span style="font-size: 10pt; font-family: verdana;">Support Global process harmonization for Campaign Administration & Execution. </span></li>
<li><span style="font-size: 10pt; font-family: verdana;">Provide input into the dealer and owner communications process, including proof review and approval, as well as document efficiency.</span></li>
<li><span style="font-size: 10pt; font-family: verdana;">Owns and continuously improves existing processes related to job function; responsible for establishing new processes, if required.</span></li>
<li><span style="font-size: 10pt; font-family: verdana;">Cross training/learning required to maintain seamless workflow amongst Campaign Administration Program Managers.</span></li>
</ul><div> <p><strong>Our Benefits - Designed with You in Mind</strong></p> <p><strong>Comprehensive Health & Well-being Coverage</strong></p> <p>From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.</p> <p><strong>Generous Paid Time Off <br /></strong></p> <p>We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24<em>th</em> through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.</p> <p><strong>Competitive Retirement Savings Plans</strong></p> <p>We help you plan for the future with:</p> <ul type="disc"> <ul> <li>An employer match on contributions to your 401k, Roth, and Catch-Up plans</li> <li>An employer contribution, even if you don’t contribute</li> </ul> </ul> <p><strong>Income Protection & Insurance Options</strong></p> <p>Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.</p> <p><strong>Company Vehicle Lease Program</strong></p> <p>Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.</p> <p><strong>Family Building Benefit</strong></p> <p>We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.</p> <p><strong>Support for Your Growth and Giving Back</strong></p> <p>We believe in investing in your future and your passions:</p> <ul type="disc"> <ul> <li>Tuition reimbursement</li> <li>Student loan refinancing programs</li> <li>18 paid volunteer hours each year to make a difference in your community</li> </ul> </ul> <p><strong>And so much more!</strong></p> <p>When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.</p> </div>