TB
Posted 1 week ago
Seasonal Barista
The Brown Palace Hotel & Spa
📍 Denver
Part-timeFull-time
Job description
Compensation Type: Hourly Highgate Hotels: <p style="margin: 0px;"><span style="font-size: 10pt; color: black; font-family: arial, helvetica, sans-serif;">Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.</span></p> Location: <p style="margin: 0px;"><img src="https://highgate.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=649303&hashed=-626761923" alt="brown palace hotel spa" /></p> Overview: <p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"><span style="font-size: 10pt; color: black; font-family: arial, helvetica, sans-serif;">Applications will be accepted between 6/23/2026 through 7/30/2026.</span></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong>Benefits </strong></p><ul data-editing-info="{"applyListStyleFromLevel":true}"><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;">Responsible for preparing and serving coffee and other beverages to customers. The Barista is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting guests, take orders, make drinks, and provide timely service to customers. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.</p> Responsibilities: <ul><li><span style="font-family: verdana, geneva;">Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.</span></li><li><span style="font-family: verdana, geneva;">Take orders from guests.</span></li><li><span style="font-family: verdana, geneva;">Prepare and serve beverages, ranging from simple to intricate drinks.</span></li><li><span style="font-family: verdana, geneva;">Answer guests questions about the menu and provide recommendations.</span></li><li><span style="font-family: verdana, geneva;">Take payment.</span></li><li><span style="font-family: verdana, geneva;">Restock/ Replace</span></li><li><span style="font-family: verdana, geneva;">Maintain cleanliness of workstation.</span></li><li><span style="font-family: verdana, geneva;">Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.</span></li><li><span style="font-family: verdana, geneva;">Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.</span></li><li><span style="font-family: verdana, geneva;">Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.</span></li><li><span style="font-family: verdana, geneva;">Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.</span></li><li><span style="font-family: verdana, geneva;">Attend all hotel required meetings and trainings.</span></li><li><span style="font-family: verdana, geneva;">Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</span></li><li><span style="font-family: verdana, geneva;">Maintain high standards of personal appearance, uniform and grooming.</span></li><li><span style="font-family: verdana, geneva;">Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</span></li><li><span style="font-family: verdana, geneva;">Perform other duties as requested by management. </span></li></ul> Qualifications: <ul><li><span style="font-family: arial, helvetica, sans-serif;">Anticipates customer and store needs by constantly evaluating environment and customers for cues.</span></li><li><div><span style="font-family: arial, helvetica, sans-serif;"> Communicates information to manager so that the team can respond as necessary to create a warm and welcoming environment during each shift.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Follows Highgate’s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Maintains a clean and organized workspace so that associates can locate resources and product as needed.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Maintains regular and consistent attendance and punctuality.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Follows health, safety and sanitation guidelines for all products.</span></div></li><li><div><span style="font-family: arial, helvetica, sans-serif;">Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.</span></div></li><li><span style="font-family: arial, helvetica, sans-serif;">Occasional pushing, pulling, lifting or carrying up to 40 pounds</span></li><li><span style="font-family: arial, helvetica, sans-serif;">Ability to stand during entire shift.</span></li><li><span style="font-family: arial, helvetica, sans-serif;">Constant reaching, turning, and performing precision work</span></li><li><span style="font-family: arial, helvetica, sans-serif;">Maintain a warm and friendly demeanor at all times.</span></li><li><span style="font-family: arial, helvetica, sans-serif;">Must be able to effectively communicate both verbally and written, with fellow associates and guests in an attentive, friendly, courteous and service oriented manner.</span></li><li><span style="font-family: verdana, geneva;">Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</span></li><li><span style="font-family: verdana, geneva;">Must be able to multitask and prioritize to ensure outstanding service.</span></li><li><span style="font-family: verdana, geneva;">Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.</span></li><li><span style="font-family: verdana, geneva;">1-2 years of Barista experience. Knowledge of service and food and beverage. Prior experience as a barista in a coffee house or restaurant.<br /></span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong>Benefits </strong></p><ul data-editing-info="{"applyListStyleFromLevel":true}"><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.</span></li></ul><p style="margin: 0px;"><span style="font-family: verdana, geneva;">sitions*</span></p><p style="margin: 0px;"> </p>