Lead Server/Shift Manager

<p><b> Lead Server/Shift Manager </b></p><p><b></b></p><p> Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a <b>Lead Server/Shift Manager</b>. </p><p><b>Lead Server/Shift Manager - Job Responsibil</b><b>ities </b></p><p>- Oversee daily restaurant operations during assigned shifts to ensure efficient service.</p><p>- Coordinate and manage staff schedules, ensuring adequate coverage for peak times.</p><p>- Monitor service quality and customer satisfaction, addressing any issues promptly.</p><p>- Train, mentor, and support servers and other staff to maintain high standards of service.</p><p>- Handle customer complaints and resolve issues to maintain a positive dining experience.</p><p>- Ensure compliance with health and safety regulations and restaurant policies.</p><p>- Assist with the setup and breakdown of dining areas before and after service.</p><p>- Collaborate with kitchen staff to ensure timely and accurate order delivery.</p><p>- Lead by example in providing exceptional customer service and hospitality.</p><p><b>Lead Server/Shift Manager - Job Requirements</b></p><p>- Minimum of 3-5 years of FOH or BOH experience in a high-volume restaurant environment</p><p>- Strong communication and interpersonal abilities</p><p>- Ability to multitask and work efficiently under pressure</p><p>- Knowledge of food safety and sanitation regulations</p><p>- Proficient in POS systems and basic computer applications</p><p>- Availability to work flexible hours, including nights, weekends, and holidays</p><p>- Ability to train and mentor new staff members</p><p>- Physical ability to stand for long periods and lift up to 25 pounds</p><p><b>Lead Server/Shift Manager - Job Benefits</b></p><p>- Competitive hourly wage plus tips (Tips on serving shifts)</p><p>- Health insurance</p><p>- Sick leave</p><p>- Flexible scheduling</p><p>- 401(k) retirement plan with company match</p><p>- Employee meal discounts</p><p>- Professional development and training opportunities</p><p>- Opportunities for career advancement</p><br><br><p><strong>Compensation details:</strong> 18.5-19.5 Hourly Wage</p><br><br><p>PId2f21-8160</p>