Application Support Engineer

<p>Seeking an Application Support Engineer with experience supporting business-critical applications in production environments. The ideal candidate will possess strong SQL and troubleshooting skills, the ability to analyze backend systems, and experience resolving application, data, and performance-related issues. </p> <h5>Roles and Responsibilities </h5> <ul> <li> <p>Provide application and production support for enterprise applications. </p> </li> <li> <p>Investigate, troubleshoot, and resolve application, data, and system issues. </p> </li> <li> <p>Analyze and optimize SQL queries to identify root causes and improve performance. </p> </li> <li> <p>Debug backend services, APIs, and application workflows. </p> </li> <li> <p>Diagnose issues related to data integrity, application defects, and unexpected system behavior. </p> </li> <li> <p>Collaborate with development, QA, and infrastructure teams to implement solutions and prevent recurring issues. </p> </li> <li> <p>Monitor application health and ensure timely resolution of incidents. </p> </li> </ul> <h5>Required Qualifications </h5> <ul> <li> <p>Experience supporting business-critical applications in production environments. </p> </li> <li> <p>Strong hands-on SQL skills with experience writing and troubleshooting complex queries. </p> </li> <li> <p>Ability to investigate and resolve: </p> <ul> <li> <p>Data quality and integrity issues </p> </li> <li> <p>Application defects </p> </li> <li> <p>Query performance problems </p> </li> <li> <p>System and application anomalies </p> </li> </ul> </li> <li> <p>Experience reading, analyzing, and debugging backend code. </p> </li> <li> <p>Programming experience in one or more of the following: </p> <ul> <li> <p>C#/.NET (preferred) </p> </li> <li> <p>Java </p> </li> <li> <p>Python </p> </li> </ul> </li> <li> <p>Experience working with APIs, web services, and backend integrations. </p> </li> <li> <p>Strong analytical, troubleshooting, and problem-solving skills. </p> </li> <li> <p>Excellent communication and collaboration abilities. </p> </li> </ul> <h5>Preferred Qualifications </h5> <ul> <li> <p>Experience with incident management and root-cause analysis. </p> </li> <li> <p>Knowledge of database performance tuning and optimization. </p> </li> <li> <p>Familiarity with monitoring, logging, and support tools. </p> </li> <li> <p>Experience working in Agile development and support environments. </p> </li> </ul>