DV
Posted 4 days ago
Remote Travel Coordinator
Dream Voyages
Conway
Management & OperationsRemoteFull-time
Job description
We're seeking a passionate Travel Coordinator to create unforgettable memories and seamless travel experiences—from San Franciscocitytoursto epic cruises through the Norwegian Fjords.
What You’ll Do
- Connect with clients to understand their travel needs, preferences, and budgets.
- Book seamless journeysvia email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
- Resolve issues quick, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
- Spot trends in client feedbackto refine services and personalize support for future bookings.
- Optimize response funnels, minimizing delays and boosting client satisfaction scores.
- Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
- Deliver high-touch servicewith empathy, expertise, and a genuine smile.
Nice to Have
- Travel industry savvy and comfort with AI tools for quick personalization (preferred,not required— zero experience also welcomed)
- Stellar written and verbal communication skills
- Experience with social media platforms
- Passion for travel
What You Get
- Fully remote work
- Comprehensive onboarding and training
- Great team atmospherewith collaborative, supportive colleagues
- Big growth potentialwith clear paths to leadership and higher earnings
Who We Are
We curate journeys that embrace adventure and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. We believe travel should be transformative, not rushed, and we partner with advisors who share that passion.
Ready to be the hero behind epic travel memories?
Benefits
Remote